Job Vacancies – St Mary’s Indoor Shooting Centre

St Marys Indoor Shooting Centre is the premier Indoor Shooting Range in Sydney. The centre is home to a 50m indoor range is suitable for centrefire, rimfire and pistol shooting. The centre also offers firearm storage facilities for members along with a well-stocked firearms dealership. Having been in operation for over 19 years we have established a loyal and regular client base.

We are seeking a number of appointments across various roles to enhance business operations. Current roles being recruited are:

• Customer Service Supervisor (Full Time);
• Customer Service Officer (Casual) and
• Firearms Instructor (Casual)

About You

The successful candidates will be required to have a current NSW Firearms licence (preferably A, B and H) and ideally a customer service background. These roles are forward client facing and require people with the ability to interact with members and customers in a pleasant and helpful manner.

Customer Service Supervisor

The successful candidate will have a good knowledge of the industry, has held a NSW firearms licence for a minimum of 3 years and has outstanding customer service skills.

This is a full-time position that operates on a rotating roster which involves weekend and evening shifts.

As a Customer Service Supervisor, you will be responsible for:

• Supervising the operation of the range and retail outlet
• Supervision of staff, volunteers and customers
• Sale of firearms and accessories
• Customer services queries, orders, bookings and general administration
• Compliance with the NSW Firearms Act
• Delivering training courses offered by the Centre

To be successful in this role you will ideally have:

• A current NSW Firearms licence (preferably A, B and H)
• Good knowledge of firearms legislation and licensing procedures
• Experience supervising staff
• Excellent customer service skills with experience in solving customer complaints
• Good knowledge of firearms and related products
• Proven retail experience
• Experience in delivering training
• Own transport

Customer Service Officer

The successful candidate will have good knowledge of the industry, has held a NSW firearms licence for a minimum of 2 years and has outstanding customer service skills.

This is a casual position that operates on a rotating roster and requires weekend and evening work.

As a Customer Service Officer, you will be responsible for:

• Over the counter sales and phone inquiries
• Sale of firearms and accessories
• Customer services queries, orders, bookings and general administration
• Range supervision and clearing of firearms
• Compliance with the NSW Firearms Act
• General cleaning and maintenance of range

To be successful in this role you will ideally have:

• A current NSW Firearms licence
• Good knowledge of firearms legislation and licensing procedure
• Excellent customer service skills with experience in solving customer complaints
• Good knowledge of firearms and related products
• Own transport desirable

Firearms Instructor

The successful candidate will have a NSW Firearms licence (A, B & H) for a minimum of 3 years and previous training experience and a strong customer service focus.

To be successful in this role you will have:

• A current NSW Firearms licence A, B and H for a minimum of three years
• Previous training or teaching experience with supporting credentials
• Good knowledge of firearms legislation and licensing procedures
• Excellent customer service skills
• Good knowledge of firearms
• Prepared to work evenings and weekends
• Own transport

To be apply for any of these roles, please forward an application detailing the position you are applying for, a letter detailing your skills and experience in the identified areas, and your resume to ali@stmarys.ssaa.org.au